Affordable Health, Pure Peace of Mind

Job Requirements for PureCare Coverage:

1. Passion for Healthcare: A genuine desire to make affordable healthcare accessible to all.
2. Experience: Previous experience in healthcare, customer service, or related fields is a plus, but we also welcome individuals eager to learn and grow.
3. Strong Communication Skills: Ability to effectively communicate with clients, staff, and stakeholders to provide exceptional service and support.
4. Problem-Solving Skills: The ability to think critically and find creative solutions to challenges in healthcare coverage and client needs.
5. Team Player: Willingness to collaborate and contribute to a positive and supportive team environment.
6. Adaptability: Comfort with a fast-paced, dynamic work environment and ability to embrace change and innovation in healthcare.
7. Technology Proficiency: Familiarity with healthcare software and basic computer skills (training provided if needed).
8. Attention to Detail: Accuracy and thoroughness in handling healthcare plans, claims, and customer inquiries.
9. Professionalism: Strong work ethic, time management, and adherence to ethical standards in all client interactions.
10. Educational Requirements: A high school diploma or equivalent; additional certifications or degrees in healthcare or related fields are an asset.
11. Positive Attitude: A commitment to maintaining a positive attitude and working collaboratively to create the best outcomes for our clients.

If you meet these qualifications and are ready to make a difference, PureCare Coverage is the place for you. We look forward to welcoming you to our dedicated team!

We believe in rewarding hard work, dedication, and the results that make a real difference in the lives of our clients. Our bonus structure is designed to motivate and celebrate your contributions to the success of PureCare Coverage.
1. Performance-Based Bonuses:

• Quarterly Targets: Team members who meet or exceed their performance goals (e.g., sales, customer satisfaction, client retention) will receive a quarterly performance bonus.
• Goal Milestones: Achieve set milestones such as successfully onboarding a certain number of clients or maintaining a high customer satisfaction rate, and earn a bonus for each milestone met.

2. Client Satisfaction & Retention Bonuses:

• Client Retention: Bonuses awarded for maintaining a high rate of client retention over a set period.
• Customer Service Excellence: Based on client feedback and satisfaction surveys, staff who go above and beyond in ensuring customer satisfaction will be eligible for a monthly bonus.

3. Team Performance Bonuses:

• Team Goals: When the entire team achieves company-wide goals, such as growth in coverage plans sold or expanding service offerings, a collective bonus will be distributed equally among the team.
• Collaboration Rewards: Employees who demonstrate exceptional teamwork and collaboration, helping others succeed or surpass their targets, can receive team achievement bonuses.

4. Special Recognition Bonuses:

• Employee of the Month: A monthly bonus for the employee who stands out in performance, attitude, and contribution to company culture.
• Anniversary Bonuses: Celebrate milestones such as 1-year, 3-year, or 5-year anniversaries with a special bonus as a token of appreciation for loyalty and hard work.

5. Incentive Program for Sales Staff:

• Sales Bonuses: For employees involved in sales or client acquisition, bonuses will be based on the number of new accounts or policies they bring in, with higher percentages for surpassing specific targets.
• Commission Structure: A percentage of each new coverage plan sold or renewed will be added to the individual’s compensation.

6. Referral Bonuses:

• Employee Referrals: Staff who refer qualified candidates for job openings at PureCare Coverage that are successfully hired will receive a referral bonus.
• Client Referrals: Employees who refer new clients that sign up for services will receive a one-time referral bonus.

Bonus Eligibility & Payout Details:

• Bonuses are paid out on a quarterly or annual basis, depending on the type of bonus.
• Bonus eligibility is subject to meeting performance expectations, company goals, and ongoing employment at the time of payout.
• Specific bonus amounts and criteria will be reviewed annually and may be adjusted based on company performance and industry standards.

At PureCare Coverage, we believe in fostering a motivated and inspired team. Our bonus structure is just one of the ways we show appreciation for your contributions to our success!

Benefits Structure for PureCare Coverage Team Members:
At PureCare Coverage, we believe that taking care of our team is just as important as taking care of our clients. We offer a comprehensive benefits package designed to support your personal, professional, and financial well-being.
1. Health & Wellness Benefits:

• Health Insurance: We offer competitive medical, dental, and vision insurance plans, including options for employees and their families. Coverage includes preventive care, prescriptions, and more.
• Wellness Program: Access to wellness resources, such as gym memberships, mental health support, and wellness challenges, to encourage a balanced and healthy lifestyle.
• Employee Assistance Program (EAP): Confidential counseling services and support for personal issues, stress management, and work-life balance.

2. Paid Time Off (PTO):

• Vacation Days: Generous paid vacation time to ensure you have the opportunity to rest, recharge, and enjoy life outside of work.
• Sick Leave: Paid sick days to help you take care of yourself or family members when needed.
• Holidays: Paid time off for major holidays, including New Year's Day, Thanksgiving, and more.

3. Retirement & Financial Benefits:

• 401(k) Plan: Access to a company-sponsored 401(k) retirement plan with a competitive match to help you save for the future.
• Financial Planning Resources: Guidance on retirement planning, savings strategies, and financial wellness from industry professionals.

4. Professional Development:

• Training & Education: Opportunities for skill-building, certifications, and continuing education to support your career growth within the company.
• Tuition Reimbursement: Financial assistance for employees pursuing relevant educational programs or certifications.
• Leadership Development: Access to leadership and management training programs for employees who want to advance in their careers.

5. Family-Friendly Benefits:

• Paid Parental Leave: Paid time off for employees who are welcoming a new child into their family, through birth, adoption, or fostering.
• Childcare Assistance: Subsidized childcare services or discounts with trusted childcare partners to support working parents.
• Family Leave: Paid family leave for those needing to care for a sick family member or manage other family-related matters.

6. Employee Recognition & Rewards:

• Annual Performance Reviews: Regular performance evaluations with opportunities for raises, bonuses, and recognition of achievements.
• Employee Recognition Program: Monthly and annual awards recognizing employees for outstanding contributions, teamwork, and leadership.
• Anniversary Recognition: Special gifts or bonuses to celebrate work anniversaries, showing appreciation for your long-term commitment to the team.

7. Flexible Work Arrangements:

• Remote Work Options: Flexible work-from-home arrangements or hybrid options for employees who need or prefer to work remotely.
• Flexible Scheduling: Options for flexible work hours to accommodate personal schedules or family commitments.

8. Discounts & Perks:

• Company Discounts: Access to discounts on various products and services, including health and wellness, travel, and entertainment.
• Employee Referral Program: Incentives for referring new talent to join the team, with a bonus for successful hires.
• Commuter Benefits: Subsidies or discounts for public transportation, parking, or carpooling services to make commuting easier.

9. Life Insurance & Disability Coverage:

• Life Insurance: Employer-paid life insurance policies with optional supplemental coverage for employees and their families.
• Disability Insurance: Short-term and long-term disability coverage in case of illness or injury that prevents you from working.

10. Job Security & Stability:

• Stable Work Environment: A company culture focused on long-term success, career growth, and maintaining a strong sense of security for all employees.
• Job Growth Opportunities: A clear career path with opportunities for promotions and leadership roles within the company.

We are committed to fostering a supportive, inclusive, and healthy work environment for all our employees. At PureCare Coverage, we understand that taking care of our team is a key component to ensuring our overall success.

Responsibilities for a PureCare Coverage Employee:
As a member of the PureCare Coverage team, you will play a crucial role in delivering excellent service to our clients and supporting the growth of our business. Here are the primary responsibilities for employees in various roles:
1. Client Services & Support:

• Client Onboarding: Assist in the enrollment process for new clients, ensuring they understand their healthcare coverage options and the benefits available to them.
• Customer Support: Provide ongoing support to clients by answering inquiries, resolving issues, and offering solutions to ensure satisfaction with their healthcare plans.
• Claims Assistance: Help clients navigate the claims process, address any concerns, and follow up to ensure timely resolutions.
• Account Maintenance: Regularly review client accounts to ensure accuracy, update any changes, and ensure that they are receiving the appropriate services.

2. Sales & Marketing:

• Sales Outreach: Identify and engage potential clients through outreach efforts, including phone calls, emails, and in-person meetings when necessary.
• Sales Presentations: Conduct presentations for prospective clients to explain PureCare Coverage’s services, pricing, and advantages, with the goal of converting leads into customers.
• Lead Generation: Actively generate and follow up on leads through marketing campaigns, referrals, and other outreach strategies.
• Target Achievement: Meet or exceed sales targets and contribute to company growth by acquiring new clients and expanding services to existing ones.

3. Administrative & Operational Duties:

• Data Entry: Accurately input client and policy information into the company’s systems and databases, ensuring records are up-to-date.
• Documentation: Maintain proper documentation of client interactions, service changes, and policy renewals.
• Reporting: Prepare reports for internal and external stakeholders on performance, sales metrics, and client satisfaction.
• Compliance: Ensure all activities, processes, and interactions comply with healthcare regulations and company policies.

4. Team Collaboration & Support:

• Collaboration: Work closely with other team members across departments (sales, customer service, and claims) to ensure a seamless experience for clients and efficient workflow.
• Training & Development: Participate in ongoing training and educational sessions to stay updated on industry best practices, new technologies, and healthcare regulations.
• Problem-Solving: Work with colleagues and management to resolve complex issues, ensuring that all team members contribute to improving the client experience.

5. Product Knowledge & Continuous Learning:

• Stay Informed: Continuously stay up-to-date on PureCare Coverage’s products and services, as well as industry trends and changes in healthcare regulations.
• Provide Guidance: Educate clients on their benefits and available plans, offering them appropriate options based on their needs.
• Technology Use: Use company software and tools efficiently for client management, sales tracking, and reporting.

6. Client Retention & Satisfaction:

• Relationship Building: Develop and nurture long-term relationships with clients to ensure loyalty and retention, promoting referrals and repeat business.
• Customer Feedback: Actively seek feedback from clients to measure satisfaction and implement improvements based on their suggestions or concerns.
• Issue Resolution: Handle complaints or issues promptly and professionally, escalating matters to the management team when necessary.

7. Additional Responsibilities (based on position):

• Special Projects: Take on special projects or assignments that contribute to the company’s goals, such as marketing campaigns or process improvement initiatives.
• Event Participation: Attend or participate in company events, trade shows, or client meetings to enhance relationships and build the company’s presence in the market.

By fulfilling these responsibilities, you will directly contribute to the success of PureCare Coverage and help ensure that we provide the best possible care and service to our clients. We value employees who are proactive, committed to excellence, and driven by the desire to make a meaningful impact in the healthcare industry.